We called for breakfast here before shopping. My husband had a lovely cooked breakfast with tea and toast for just under 5. I had a beautifully cooked omelette. The service was fantastic. The toilets were also exceptionally clean. Couldn't fault it.
If you're Scottish avoid this place - they don't accept Scottish notes! Absolutely pathetic in this day and age of political correctness. Service was pretty poor and slow as well.
Hate this place. Terrible customer service. Only bothered about profit.
I was very dissapointed with our visit to the cafe today, we took my 94 yr old mum xmas shopping had a lovely morning, i ordered chips and gravy they do not do gravy its a cafe !!!?, i ordered a bacon teacake they had no teacakes, i asked for a jacket potato they were not ready, the curry was not ready . we recieved a bacon sandwich for my mum and i would not feed it to my dog, it was cold and over done,she did not eat it. i have had issues with this cafe before and the manager refused to speak to me. I was not prepared to complain as the manager does not care. i will not visit there again and am surprised there are no more reviews.
Massarella Coffee Shop is a UK Cafe based in Burnley, North West England. Massarella Coffee Shop is located at 26 Market Square, Burnley BB11 1AE, UK.
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